Locations
IT Support Birmingham
Our service offerings
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Network & Monitoring
We manage the complex network of connected devices in modern business.
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Cyber Security Services
We can keep your business safe from an ever-changing security landscape.
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Hosted Desktop Services
Access your applications, documents, and data anywhere in the world.
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Migration & App Development
Simple solutions through Microsoft’s Power Platform for low-code programming.
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Business IT Support
The foundation of a modern business is the technology that enables your success.
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Office 365 Support
We provide Microsoft modern workplace support to improve your team’s productivity.
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Microsoft Azure
We help build strong foundations for organisations to scale flexibly in the cloud.
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Data Compliance
We protect your crucial information in line with the latest standards and practices.
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Your business deserves better IT
Birmingham is a growing city and with the advent of HS2 it is expected to continue its economic rise. The growth of businesses in Birmingham city centre is higher than the national average.
Micro-businesses with fewer than ten employees account for much of the growth but small and medium sized firms are standing their ground. If you run an SME or startup and are reviewing your IT support in Birmingham you may want to consider outsourcing to us.
Zenzero was set up to support small and medium sized businesses with IT support. We are Gold Microsoft Partners and our friendly customer services team that regularly scores a 98 per cent satisfaction rate - will help you to manage your IT whilst you get back to what you do best, running your business.
We provide local IT support across a range of sectors so if you’re looking for IT services or a managed services helpdesk for your Birmingham business we will almost certainly be able to help.
Whatever size of business and wherever you are in your growth story, our aim is to ensure you get the most from your IT provider.
To find out how we can help get in touch.
Why choose Zenzero for Birmingham IT services?
From the minute you team up with Zenzero you will notice the difference between us and other IT companies. Our 5 offices cover the West Midlands and the South East regions and we support businesses all over the UK. This means wherever your business is based we are there to support you.
You’ll be taken care of by our UK service desk who will always be there when you need them. The support team are real people, not robots, and genuinely care about your business and resolving your IT Support queries as quickly as possible.
Our Service Desk is open 10 hours a day, every weekday, so you’ll never be left waiting for help.
If we can’t fix the problem remotely we will send out one of our experienced and friendly field engineers. They’ll make sure you are up and running in no time with the minimum of fuss.
We’re here to provide the best IT services possible
Get help from one of our experts.
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What if creating your competitive advantage was a case of choosing the right technology partner?
If you run a small to medium sized business (SMB) in Birmingham and it's time to start reviewing your IT support, you are probably thinking about what you need to best support all staff in your business. Whether you are looking to use a dedicated managed service provider (like Zenzero) for the first time, or are reviewing your existing managed IT services contract, we'd be happy to help you explore your options.
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Service your staff better
Simplifying your environment for your teams will only make them think positively. Anything you can do to free up their time, improve user experience and show your staff how much you value them is worth doing.
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Connected workforce in Birmingham
Modern workplace solutions allow staff to collaborate and work more effectively as a team at home as they would in the office. Have peace of mind that vital information is being shared safely and securely with strict access controls where necessary.
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Reduced costs
Choosing the right home for your technology solutions is key to reducing costs whilst improving scalability of the business. Partnering with us, you'll get access to expertise with the backing of our Gold Microsoft partnership.
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Security first approach
Cyber-attacks are an increasing threat and no company is immune. We will help you take the steps required to protect your business and help react to threats.
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Services we provide
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IT Support
Server support (virtual, virtual and hosted)
Workstation support (PC's, Laptops or Tablets running Windows or Apple OS-X)
Mobile device management (Apple iOS and Android OS)
Network equipment (network equipment associated with the LAN and WAN including routers, firewalls and switches)
24 7 System and Proactive Network Monitoring
Remote & on-site support services / maintenance in Birmingham
Review meetings with your senior management team
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Cyber Security Services
Cyber Security
Proactive Dark Web and Identity reporting
Multi-Factor Authentication (MFA) for M365
Email Security solutions
Processes and policies management
Data protection consultancy
Disaster recovery services
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Professional Services
Server migrations and upgrades including SharePoint and on-premise to cloud
Microsoft 365 email and data migrations including Google to M365
Infrastructure solutions
Hardware upgrades and refreshes: switches, line of business applications and systems
Business optimisation: Power Platform Apps and bespoke software development
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Procurement
Infrastructure hardware including servers, switches, storage and firewalls
Client devices such as PCs, laptops, tablets
Equipment Licensing: Windows, M365, CSP and Volume Agreements
Warranty and third party maintenance / support
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Unified Communications
Voice over Internet Protocol (VoIP) telephone systems
Microsoft Teams Voice
Fiber Broadband and Leased Lines (FTTC / FTTP / MPLS)
Wireless systems and ongoing support
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Proven Microsoft Gold Partner with 5 Gold competencies
Cloud platform
Cloud productivity
Application development
mid-market cloud solutions
Collaboration and content
Why work with us?
We’re certified by the leaders in cloud-based Infrastructure, Data & AI, and Application Innovation, and Modern Work.
With multiple of the highest qualifications in Microsoft’s Azure cloud & productivity technology, we’re here to provide industry-leading IT infrastructure, a suite of business applications, data management, and artificial intelligence for your organisation.
Delivering industry leading IT support in Birmingham
We offer value over and above the standard business ‘IT support’ solutions of other companies. We partner with clients in Birmingham and the West Midlands, working with them to fully understand their needs so we can demonstrate how the right technology and new solutions can help achieve the perfect blend of improved productivity, communication and overall business efficiency to keep your company running smoothly.
With a wealth of knowledge and experience working with clients in Birmingham - each with their own set of challenges - we are uniquely placed to help you start realising value from your existing investment in IT systems and for any future investments you make. Whether you are looking to grow overall revenue, increase interactions with your customers, or offer a better collaboration experience for your staff, we will work with you to streamline the necessary business processes and systems.
We've been providing both remote support and on-site support in Birmingham and the surrounding areas for over fifteen years and have established an enviable reputation for our quality of service.
We typically work with small to medium sized businesses to provide industry-leading managed IT support along with offering a range of services from cyber security solutions to unified communications consultancy, we have it covered. We have customers across a very wide range of sectors including businesses in high-tech manufacturing, commercial, healthcare, finance, education, legal, leisure and retail.
Whatever the size of your business and wherever you are in your growth story, our aim is to help you access expertise and get the most from your IT service provider.
Get in touch to find out more.
Contact us to discuss IT Support services
Our proven capability of delivering security focused managed support services alongside robust and cost-effective IT transformation projects makes us an ideal long-term IT partner and ideally placed to provide the services you need.